About Laka Spa
Laka Spa is a unique retreat for people to escape the rigors of daily stress and to replenish the body and soul. Our mission is to welcome our Hawaiian community and travelers to a unique oasis.
FIVE STAR LOYALTY MEMBERSHIP
Earn Rewards Through Laka Skin Care and Spa’s Loyalty Members Club program. At Laka Skin Care and Spa, everyone is a VIP (Very Important Partisan, that is). That’s why we created the Very Important Partisan (VIP) program to reward YOU. UPDATED on September 10th of 2014, our Loyalty Membership Program is complimentary for all guests. Each dollar you spend on LAKA Spa Services or Products will enable you to accumulate points. The more points you accumulate, the more discounts and other complimentary services you will receive!
Becoming an Laka Loyalty Member is the best way to enjoy unlimited monthly treatments. Come in once a month or once a week and always receive the exclusive member rate on every treatment we offer after you accumulate 300 points. Now it’s even easier to stay grounded, connected, and stress-free with regular care for your body and mind. All Memberships include:
- Exclusive LAKA LOYALTY MEMBERSHIP services for cardholders only
- Referral Programs
- Loyalty Campaigns and Happy Hour Specials
- Complimentary Scalp Treatments on your Birthday
- 10% off all retail and spa treatment services (Excludes Services Less Than 60ms and Foot Reflexology Treatments)
- Loyalty Points towards discounts and other complimentary services
- Text and email notifications for Loyalty Campaigns and redeemable services and promotions
If you have any additional questions, please inquire with the spa receptionist.
ONLINE CONSULTATION FORM
Upon Submission, please confirm with Spa Concierge Click Here
About Laka Spa
The Hidden Oasis in Honolulu.
Laka Skin Care & Spa is rated as #1 day spa on YELP in Honolulu. A unique retreat for both men and women to escape the rigors of daily stress and to replenish the body and soul. OUR MISSION is to welcome our Hawaiian community and travelers to a unique oasis that provides a healthy balance of body, mind and spirit. We offer a broad and advanced range of Organic and Cruelty Free skin and body treatments to enhance your appearance and health. We are committed and passionate about enhancing the quality of your life by nourishing, healing, and balancing your spiritual and physical health. Step inside, take your shoes off, and feel the warm Aloha welcome. Take a deep breath of the aroma essence that’ll fill your soul with relaxation…
Attention to Detail
From the unique luxurious décor to Asian-Inspired amenities, we are dedicated to offer our best to each and every client.
We are proud to users of Sacred Earth Botanical lotions, creams and oils which are healthy and nourishing for your skin and environment friendly. We are also passionate about supporting local businesses such as Aiea Massage Supply who also believes in same mission as we do for our guests.
Our LAKA Team
The experienced Laka Spa team is motivated, trained and passionate about providing positive change in our clients’ lives. Our highly-skilled massage therapists and licensed estheticians join Laka Skin Care and Spa with a passion for the healing arts of therapeutic massage, deep bodywork, organic skincare, and holistic therapies. We have extensive training on the best and most effective approaches and techniques to leave you with an ever lasting impression of the quality and art offered at Laka Spa.
A True Spa Experience Inspired with a Hint of Authenticity from Around The World…
From our Onyx and Amethyst Ganbanyoku, Nano-Hydrogen Scalp Treatments, and Taiwanese- Inspired Reflexology Techniques, and After Service Refreshments, our goal is to transport our guests into another dimension of relaxation, detoxification, and an overall sense of well being.
Laka Spa Facial Treatments…
Our Lymphatic Detox Facial technique combined with acupressure and deep pore cleansing is proven to be gentle, yet highly effective, minimizing redness and irritation. Each of our facials include cleansing with our all vegan-based and cruelty free products and finishing with wildly crafted aromatics infused into our moisturizer and serum.
The Laka Experience
What to expect upon arrival
Enter our Laka Skin Care and Spa with a willingness to relax and leave your stress behind.This time is all about you. Shed your garments and change into a fresh robe and slippers. Relax in our serene waiting area while our Laka Staff offers you refreshments.
Quality of treatment
All of our massage and skincare therapists, have been hand picked to guarantee you the best treatments possible.
Where to keep your clothing and valuables
Lockers are provided for your personal belongings. We would ask you to place your designated locker key into the pockets located on your robe.
During the treatment
Relax completely. Let the therapist do all the work. There is no need to talk at all! Remove clothing only if you’re comfortable; you can keep on whatever you like. We’ll do our best to make you as at ease as possible. Please let us know if there is anything more we can do!
Never had a facial before?
Your makeup will be removed at the beginning of the treatment. Our skincare therapist will be happy to properly cleanse your skin. You will be asked to remove all jewelry for the treatment. Although lockers will be provided for you to store your valuables, if you feel uncomfortable doing this, we recommend that you leave them at home if possible. In order to protect your clothing, you will be offered a toweling wrap to wear in order to keep your neck sufficiently exposed for optimal treatment. If you prefer, you may leave your clothing on. However this may impede any treatments to the neck and chest areas. The basic steps of a facial (this may vary according to treatment or skin type) include a light cleansing, complete skin analysis, exfoliation, cleansing, facial massage, masque, followed by toning and moisturizing.
Never had a massage before?
After filling out our short medical questionnaire, you will be escorted to the treatment room by your therapist. They will then give you a few minutes to get comfortable on the table as you begin the relaxation process. You may remove all of your clothing and drape yourself underneath a sheet. If you don’t feel comfortable doing this, feel free to leave on any articles of clothing, but keep in mind you will never be inappropriately exposed at any time during the treatment. Throughout the session, please let yourself relax and don’t feel as if you must converse with your massage therapist. You are not expected to move a muscle during your treatment. Try to disengage your muscles as much as possible and pretend that you are a limp rag doll lying on the table. Allow your therapist to position and adjust your limbs as necessary. Some guests even like to use their time to fall asleep on the table. If needed, feel free to let your therapist know if they should use more or less pressure. Also, remind them of any problem areas if you feel they need extra attention. Remember, this time is for you.
Adding services on your visit
If you would like to add on a service at the time of a pre-scheduled treatment, please let us know upon your arrival. We will check and see if there is availability in the schedule, and try our best to accommodate you.
Can I choose a male or female massage therapist?
We have both male and female massage therapists. Either gender may be requested and are available depending on their work schedules. We will do our best to accommodate your request.
Laka Skin Care and Spa offers private parties and events for groups up to 7 people at a time. For larger groups, please inquire the receptionist so that we can customize sessions and accommodate different check in times in order to provide you and your guests with a memorable and relaxing experience. Each private party has exclusive use of our facility customized pampering. It’s the perfect way to celebrate a bachelorette party, enjoy a reunion with friends and family, commemorate a baby shower, or just have a fun girl’s night out. Laka Skin Care and Spa private party can even be the perfect place to take clients and vendors out on a business function. ***Parties of 6 or more require 2 Week notice and is considered as a spa party. A minimum of a 90m service is required in order to freely use our relaxation areas. Cancellation policy for large group gatherings will be discussed on an individual basis. A valid credit card number is required to make a reservation. Late cancellation or failure to arrive for an appointment will result in the full charge of scheduled services. An automatic 18% gratuity is included for a party of 6 or more due to the use of our facility and the use of the tatami area’s before and after preparation. In addition a maximum of an hour and a half after service can be applied as an additional perk to your experience.
At Laka Skin Care and Spa, we are committed to giving each and every client the attention they deserve. Our goal is to make you feel at home when you are at Laka Spa. With that we hope that our hospitality, personalized treatment, and attention will be memorable.
Tips For A Successful Spa Experience:
Your trip to Laka Skin Care and Spa should be a relaxing, rejuvenating experience. The suggestions below will ensure that you get the most out of your spa experience. However, please call ahead if you are unsure of anything.
Reserving Your Appointment
Peak hours are late afternoons, Fridays and Saturdays, so be sure to book as far in advance as possible in order to ensure getting the particular time, day and service provider that you want. If available, same day reservations and walk-in guests are always welcome. Multiple appointments are reserved with a credit card or gift card. If you will be attending the spa with a gift card or promotional card please mention this so that the spa concierge can advise you of any policy that may affect its use.
Guests are asked to arrive 15-20 minutes prior to your scheduled appointment time. First time guests are asked to complete a questionnaire in order to provide your service provider with important medical and contact information. Online questionnaires are also available located on the upper right hand side for those who are under a time constraint. Late arrivals will result in a shortened appointment time so as not to inconvenience our other guests. After your treatment you are invited to spend additional time unwinding in the comfort of our Tatami room and Relaxation area. For you convenience, showers are available in these areas as well.
In order for you and all of our other spa guests to enjoy a relaxing spa experience, we ask that all cell phones be silenced and not used during your spa time with us. Emergency calls will be taken at our front desk and referred immediately if necessary.
If you must cancel your appointment, a 24 hour cancellation notice is required on single services and 48 hours for two or more services. This gives us time to replace that appointment for our commission based service providers. Cancellations without sufficient notice will be charged 50% of service prices and charged to your credit card or deducted from your gift card.
All spa appointments have been designed to allow appropriate time for full enjoyment of each service. Your late arrival may limit our ability to offer the fullest possible experience. Please be aware that late arrivals will not be afforded extension of scheduled treatments. Treatments will be rendered only for the remainder of the scheduled appointment and you will be responsible for payment for the full service.
Gratuities are personal decisions and left to your own discretion and level of satisfaction. If you choose to tip, spa tipping follows the same rules as restaurant tipping. The average is between 15% and 20%. On parties of 5 or more, 18% gratuity will automatically be added to your bill.
Please mention any medical conditions or concerns that you might have when booking your appointment. Certain spa or facial treatments may not be advisable. It is advisable to remove contact lenses before a facial, massage or other body treatments.
Exploring Our Facility
On arrival, our spa concierge will enthusiastically give you a tour of the spa prior to your treatment. The tour will acquaint you with your surroundings and introduce you to additional spa facilities.
Most guests come to our spa in very casual attire – something they can easily slip off and put away in small lockers. If modesty is an issue, your concerns will be respectfully addressed. Comfortable spa wear, robes and slippers are supplied for our spa guests who spend several hours with us. In the privacy of your massage room, massage quests are asked to disrobe to their comfort level before getting onto the massage table. All of our massage therapists are licensed professionals and are trained in proper draping techniques. At no time will you be naked in front of the massage therapist. As the therapist works on you, only that part of the body being worked on is revealed. If modesty is a concern, you can certainly leave your undergarments on. Please know that some oils may get on these garments.
If possible, we suggest leaving your jewelry at home. If, however, you have brought valuables with you, please make certain that these items are securely placed in a safe place as you travel from room to room. Laka Skin Care and Spa is not responsible for lost or stolen items.
All of our aestheticians are licensed and are required to take part in advanced, ongoing training in professional skin care. However, if you prefer a particular aesthetician please don’t hesitate to let your choice be known. If your have enjoyed the services of a particular aesthetician on a prior visit, feel free to request that person again. If you do not remember who it was, the spa concierge will be happy to research that information for you. If your first choice is not available, we will confidently suggest someone else with the same expertise. If you have particular needs or concerns about your skin, please let the spa concierge know and you will be referred to the aesthetician who can best address these concerns.
Our Massage Therapists
We have both male and female massage therapists on staff. All of our massage therapists are licensed and are required to take part in ongoing continuing education. If you have a preference, please don’t hesitate to let your choice be known. If you have enjoyed the services of a particular massage therapist on a prior visit, feel free to request that person again. If you do not remember who it was, our spa concierge will be happy to research that information for you. If your first choice is not available, we will confidently refer someone else with the same expertise. If you have particular needs or if you prefer a lighter or deeper approach, please let our spa concierge know and we will match you with the best therapist to address your particular needs.
Pregnancy massage is a wonderful service for the mother-to-be and helps to relieve the mental and physical stress unique to the expectant mother. However, massage for the expectant mother should not be performed until after the first trimester of pregnancy. Please inform the spa concierge of your pregnancy when booking your appointment.
Spread The Word!
If your visit to Laka Skin Care and Spa was all that you expected and more, please consider telling others; friends, family members, co-workers, and neighbors so they can visit too.
Laka Spa in Media
DK Eyewitness Travel 2014
Laka Spa was featured on DK Eyewitness Travel Guide, one of the most prominent publication companies in the travel reporting industry.
Hawaii News Now – Mother’s Day Special
See Laka on KHON2 News
A special news segment featured our amazing and refreshing Hydrogen Scalp Massage.
We’ve been featured in many other publications. Please click on the image to see the article. Japan Airlines, Business/First Class Inflight Magazine ANA Airlines Inflight Video American Spa Nanotechnology Segment Star Advertiser, Hydrogen Scalp Spa Segment Spa Segment
People on Yelp! Love Us!
If you’ve never had the opportunity to visit Laka Spa, please read our many, great reviews on Yelp! We hope to see you soon!
Please click on the images below to learn more about our services at Laka Spa.
Purifying Back Treatment $80 (45 min)
A full back treatment that targets the one area on the body that is often ignored. It includes an organic sugar scrub, and extractions along with a soothing massage and specialty masque suited to your needs. Treatment includes, enzyme exfoliation refinement with gentle scrub, skin analysis, extractions upon request, arm massage, back and neck massage with the use of our vegan based Sacred Earth massage cream, ending your journey with Organic Rhodiola, Holy Basil, and Red Clover toner.
Stress Recovery Full Body Treatment $160 (90 minutes) Loyalty Members Price $144
This being one of Laka’s most popular treatments, its elegant and rejuvenating ritual is specifically designed to stop a stressful day in its track. This includes a relaxing customized 45 minutes full body treatment using lymphatic drainage and reflexology techniques and 45 minutes of customized facial treatment by our estheticians. This is the perfect choice for those who seek an immediate lift in their appearance.
We are delighted to offer you a section of facials and advanced treatments designed to fit your skin’s delicate needs. Our highly trained professionals use only the finest products derived from nature. Combined with non-evasive and effective massage techniques, and our facials are rare, unique, and special. LAKA Express Facial $50 (30 minutes) updated on May 2013 The 30m facial is for a quick pick me up including; cleansing, exfoliating, facial massage, toning, and moisturizing. Extraction not included.
LAKA Signature Facial $85 (60 minutes) Loyalty Members Price $76.50
This facial includes a thorough skin analysis followed by cleansing, exfoliation, as well as detoxification and nourishment in order to restore your skin’s health and vitality.
LAKA Deep Cleansing Facial $95 (75 Mins) Loyalty Members Price $85.50
Relaxing but energizing, this facial will deep clean pores and exfoliate congested skin. A purifying mask restores skin’s radiance.
LAKA Age Reversal Facial $130 (75 minutes) Loyalty Members Price $117
This intensive anti-aging regimen rejuvenates, tightens and reconfigures your skin’s surface to effectively reduce the signs of aging. Collagen molecules penetrate into your skin to reverse aging, recover loss of firmness and elasticity, even color tone, enhance moisture levels, oxygenate, and protect natural skin collagen.
LAKA Replenish Facial $110 (75 minutes) Loyalty Members Price $99
A customized facial for irritated, rosacea, oily, or acne-prone skin. Organic Fruit Peel Serum provides nourishment through its rich nutrient content, and skin is de-congested, hydrated, and soothed.
Men’s Facial $90 (60 minutes) Loyalty Members Price $81
Highly effective in replenishing and balancing the natural activity of the skin. This facial is designed for skin experiencing a pre-mature aged look from sun exposure and environmental stress. Your skin will have improved tone and texture with just this one treatment.
Pure Vitality Facial $150 (80 minutes) Loyalty Members Price $135
Alleviates built up tension in the facial area by draining impurities that become congested in the lymph nodes. This treatment clears tension caused by movement of the face muscles, such as, from speaking, expression, and even nightly teeth grinding. Skin is flushed of toxins, giving it a younger and healthier complexion and tissue around the jawline becomes firmer.
Laka Introductory Package $95 (60 min)
For those wanting to experience a touch of Laka, this is the perfect introductory package for you. It features a 30 minute express signature massage along with a 30 minute custom express facial.
Laka Signature Package
Laka Signature Facial + Signature Massage $175 (120 min)
Laka Spa Getaway Package $235
Laka Spa Getaway Package is comprised of a 30 minute session in our amethyst hot stone detox room to relax your muscles. A biissful 90 minute Laka Signature Massage will follow, finishing with a 30 minute foot reflexology session, allowing you to relax and unwind at a natural rate without having to rush. You’ll then be accompanied with a delightful organic light meal and refreshments for a finishing touch that’ll leave you with a lasting memory. Hot Stone Detox Room (30 min) | Laka Signature Massage (90 min) | Foot Reflexology (30 min) | Organic Light Meal Included | 2 hour 30 minutes (total treatment time)
Art of Healing Package $165
Allow yourself the time to heal with our facial reflexologist performing a highly intricate facial modality to rejuvenate your facial muscles, while stimulating your mind with scalp massage. To ensure a sense of balance, we will then proceed to conduct a rejuvenating foot reflexology to alleviate overstressed soles, enabling you to attain great harmony in a myriad of spiritual and physical ways. Facial Reflexology (60 min) | Scalp Massage (10 min) | Foot Reflexology (45 min) | 1 hour 55 min (total treatment time) | $165
Relax and Recharge Package $175
Escape from the chaos of your everyday stressors and allow yourself to succumb to a safe haven of relaxation. While at your visit, experience an exceptional 90 minute Laka Signature Massage with an additional 30 minute foot reflexology to enable you the wellness you deserve. Through the targeting of acupunctural pressure points within your muscles and feet, endorphins are then released throughout your body to heal torn fibers and calm the mind to its fullest capability. Laka Signature Massage (90 min) | Foot Reflexology (30 min) | 2 hours (total treatment time) $175
Hot Stone Detox Room (Ganbanyoku)
Our deluxe heated amethyst floored room will help eliminate toxins from your body, increase your metabolism, increase blood circulation and relieve muscle tension. $10 (10 minutes) | $20 (20 minutes) | $25 (30 minutes)
Mint Essence Scalp Therapy $15 (10 minutes) | $25 (20 minutes)
A soothing and invigorating acupressure massage of your scalp.
Lemongrass & Eucalyptus Foot Scrub $25
Rid your dead skin with a gentle Hawaiian Salt exfoliation with Organic Lemongrass and Eucalyptus.
Laka’s Signature Aromatherapy $15
Add wildly crafted essential oils of organic peppermint essential oil providing a cooling, tingling effect on the skin and a clean aroma that refreshes the mind and body. Lavender and ginger provide the further calming and antinausea benefits.
This pressure-point massage reduces stress, increases circulation and stimulates the nervous system. Your therapist uses thumbs and fingers on reflex points on the foot that correspond to all areas of the body in this massage technique that is both rejuvenating and tension relieving. Renew balance, improve circulation and dissolve blockages with this ancient healing art.
Foot Reflexology: $40 (30 minutes) | $55 (45 minutes) | $70 (60 minutes) Loyalty Members Receives 1 Point per 60M Treatment
BENEFITS OF FOOT REFLEXOLOGY
* Increase vitality to help you live longer and look younger * Reduces numbness in diabetes patients * Helps the body regulate itself * Enhances the body’s natural healing process * Boosts the immune system * Reduces stress related conditions * Improves circulation * Normalizes body functions * Promotes body awareness and well-ness * Helps prevent sickness and disease
Regular Price Single session 80m Treatment: $140 | 5 session package: $540
Loyalty Members Price Single session 80m Treatment: $120 | 5 session package: $500
The first in Honolulu to offer Facial Reflexology as a therapy to compliment the traditional facial. By using ancient and modern techniques, our highly trained facial reflexologists are experienced to address areas of possible imbalance. By stimulating facial acupuncture pressure points, this increases lymphatic and blend circulation. Your treatment is customized to your individual needs to regain optimal physical, psychological and energetic health. Everyone can benefit no matter what your skin type or age.
Your “reflexologist” will advise you on how to maintain and regulate the body through repeat sessions.
Mobile Massage also available. For more information, please contact us or call 1-808-397-5252
Laka Express Massage $50 (30ms) updated on May 2013
For ones looking for a quick pick me up or an introduction to our Laka Signature Massage
Laka Signature Massage
Relax as your therapist utilizes strong smooth strokes with light to moderate pressure accompanied with an infusion of shiatsu, lomi lomi and deep tissue modalities. This type of massage helps to relieve as well as reduce emotional and physical stress, relax muscles and improve circulation.
$95 (60 minutes) | $135 (90 minutes) Loyalty Members Price $85.5 (60 minutes) | $121.5 (90 minutes)
Lomi Lomi Massage
Will relieve stress and tension, eliminate toxins, and harmonize the body to facilitate healing of the whole body. Fluid, rhythmic motions using the forearms and hands provide a deep sense of balance and harmony.
$90 (60 minutes) | $130 (90 minutes) Loyalty Members Price $81 (60 minutes) | $117 (90 minutes)
Deep Tissue Massage
You will feel tight muscles relax through therapeutic massage and pressure-point techniques. Your therapist will choose the correct technique to match the physiological needs of the tissue, progressing slowly into deeper layers of tissue to relieve chronic patterns of muscular tension and promote soft-tissue healing.
$90 (60 minutes) | $130 (90 minutes) Loyalty Members Price $81 (60 minutes) | $117 (90 minutes)
The term “shiatsu” is a blend of two Japanese words: “shi,” which means finders, and “atsu,” for pressure. It uses finger pressure on vital points to ease tension and the physical symptoms of hectic lifestyles and to harmonize and balance the body’s energy.
$90 (60 minutes) | $130 (90 minutes) Loyalty Members Price $85.5 (60 minutes) | $121.5 (90 minutes)
Motherhood Massage (Pre/Post-Natal)
This especially designed massage improves relaxation and releases tight muscles. It helps relieve stress and improve circulation while helping to promote the release of tension, restore flexibility and reduce chronic pain. Hot gem stone mat is included with massage.
$90 (60 minutes) | $130 (90 minutes) Loyalty Members Price $81 (60 minutes) | $117 (90 minutes)
Hot Stone Massage
A therapeutic treatment utilizing the hot basalt river stones of varying sizes to key points on the body to create improved circulatory flow. This allows for a more intense manipulation of the tissues than with traditional massage. We allow each therapist to be creative in the individual styles of this treatment. Includes an Aromatherapy of Choice.
$120 (75 minutes) | $155 (90 minutes) Loyalty Members Price $108 (75 minutes) | $139.50 (90 minutes)
LAKA SKIN CARE AND SPA is Proud to be Partners with LAB (Love and Peace), Japan
- Preventative Scalp Care 40M for $75
- Hydrogen Scalp Spa 60M for $120 Loyalty Members $108
Proper care is necessary to maintain a healthy scalp and head of hair. This particular regimen is a wonderful introduction towards a complete scalp detoxification. Begins with a microscopic scalp check, aromatherapy infused scalp massage, Nano Hydrogen Scalp Bath, Keratin and Amino Hair serum application, and lastly, a deep dermal scalp massage performed in order to alleviate the tension and locking of nutrients for your scalp. Completely nourishes, balances, and heal. 60M Treatment for $120 Being conscientious of the kind of products we put both in and on our bodies is an investment in our best selves. Developed through our custom biotechnology using raw organic vegetation, our pure Silicone-free, 19 Amino nutrients and Fulvic Acid has these primary key properties. It’s the transport vehicle for nutrients in the body, efficiently removes harmful toxins, and infuses necessary nutrients to develop healthy scalp and hair. First in the U.S and exclusively conducted at Laka, combining these key ingredients, you can kick start your natural hair growth process and keep your whole mind, body, and inner health in line. hydrogen-follicles
BENEFITS OF HYDROGEN SCALP SPA
- Recovery from tiredness
- Stress relief
- Enhances circulation
- Alleviates tiredness in eye area
- Assists with facial lifting
- Decongests toxins in your facial area
- Prevents hair loss
- Prevents thinning hair
- Creates healthy hair follicles
FOR ONES DEALING WITH:
- Issues with their scalp
- Tension in their shoulders
- Constant computer usage
- Puffiness in facial area
- Dark circles
- Droopy eyes
- Less volume in hair and flatness
- Brittle and dry hair
- Chemically damaged hair due to color or perm
- Physical and emotional stress
Take a Tour
Online Gift Certificates
FOR USE IN THE SPA – SERVICES AND RETAIL
Give a loved one or lucky friend the gift of luxury wellness from the Best Spa in Honolulu. Decadent, organic spa treatments and and impeccable products. Gift Certificates are available for pick up, emailed to the sender or recipient, or physically mailed to the recipient. Gift Certificates do not guarantee a specific date or time. Please call in advance to ensure availability. Gift Certificates do not expire and may be redeemed over multiple visits. Lost or missing gift certificates will not be replaced. When purchasing through phone please provide us with a valid credit card number and expiration date.
Laka Skin Care and Spa offers expert massage, organic skincare, exclusive spa treatments and luxury retail. It’s all in the details at LAKA: warm organic towels, wildly crafted aromatics, after service refreshments in the relaxation lounges, customized packages and intimate spa parties. We hope you love everything you order from Laka Skin Care and Spa. Should you be less than happy with anything else you’ve ordered, please return it to Laka Skin Care and Spa within 30 days if receiving the item. We do not provide pre-paid return labels and recommend a tracking method for shipping the return.
ADDRESS FOR RETURNS
Mail your Laka Skin Care and Spa Gift Certificate to Laka Skin Care and Spa 320 Ward Avenue #200 Honolulu, HI 96814 ATTN: Returns Department
1. How long should I wait for a credit? Once we receive the returned item, you will receive a return confirmation via email. Please allow 3-5 business days for a credit to reflect on your card. 2.. Can I return my Gift Certificate? Gift Certificates are non-refundable or replaced if lost or stolen.
SPA RETAIL RETURNS
Spa Retail Purchases All refunds are for SPA RETAIL CREDIT ONLY, for future product purchases. NO CASH REFUNDS. Laka Skin Care and Spa Gift Certificates Online Gift Certificates are only valid in the country in which they were purchased. Lost and stolen certificates are not replaceable. Unless the remaining balance is $10 or less, gift cards may not be redeemed for cash at Laka Skin Care and Spa. Gift Certificates do not expire. When inquiring about our gift certificates, please call 808-397-5252 or email info@LakaSpa.com.
We are conveniently located on Ward Avenue across the street from Ward Gateway Center of retail stores such as Ross and Sports Authority. We are located in a 2 story beige building with turquoise trimmings. Click here to see a map of our location.
Stalls that are marked with the VISITOR sign are complimentary on the Super Cuts Side of the Facility which is located right next to the Big and Tall Retail Store. Reserved parking stalls #74,#75, and #76 also available on the Hawaiian SouthShore Surf Shop Side of the Building. During weekends, reserved stalls with no logo are complimentary for our guests.
SPA PARTY POLICY
Laka Skin Care and Spa offers private parties and events for groups up to 7 people at a time. For larger groups, please inquire the receptionist so that we can customize sessions and accommodate different check in times in order to provide you and your guests with a memorable and relaxing experience. Each private party has exclusive use of our facility customized pampering. It’s the perfect way to celebrate a bachelorette party, enjoy a reunion with friends and family, commemorate a baby shower, or just have a fun girl’s night out. Laka Skin Care and Spa private party can even be the perfect place to take clients and vendors out on a business function. ***Parties of 6 or more require 2 Week notice and is considered as a spa party. A minimum of a 90m service is required in order to freely use our relaxation areas.
Cancellation policy for large group gatherings will be discussed on an individual basis. A valid credit card number is required to make a reservation. Late cancellation or failure to arrive for an appointment will result in the full charge of scheduled services. An automatic 18% gratuity is included for a party of 6 or more due to the use of our facility and the use of the tatami area’s before and after preparation. In addition a maximum of an hour and a half after service can be applied as an additional perk to your experience.